Failing a test or exam in an OSHA course can result in failing the entire course


OSHA has set essential, strict testing requirements for their courses that all learners must adhere to. This article details those requirements as well as guidance on what to do if tests or exams are failed.  


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OSHA testing requirements 

The requirements set by OSHA apply to 10-hour and 30-hour courses. These requirements ensure learners have a solid understanding of the material covered in the course.


Timer

For more details about the timer please visit OSHA Timer Questions.


Testing

In order to maintain program integrity and ensure retention of key information, there are several testing requirements associated with OSHA courses. These include the following:  

  1. Testing is mandatory at the completion of each lesson and at the end of the course with an exam.   
  2. Minimum pass rate is 70% for any test or for the exam. 
  3. Each test may be taken three times. The exam may also be taken three times. If not passed after three attempts, the learner is disqualified from the program. 

OSHA's exam requirements are explained in the introduction of each course.


Expiration  

You must be complete the course within six months from the date the course was started. After six months, the course will expire, and you will not be able to resume progress. 

  • As a reminder, you will receive an email notification thirty days, ten days, three days, and one day before the course expires.



Failed an OSHA test or exam

Any test or exam must be passed within three attempts. If you do not pass on the third attempt, the course can no longer completed. 


Failed first and/or second attempt

Pop up warnings appear after each failed attempt, and you must acknowledge before continuing to a second or third attempt. 

  • They explain that OSHA only allows 3 attempts to pass a test and that if any test is failed 3 times the course would be marked as failed, and progress would be lost.

Make sure to review the content of that lesson before you make another attempt.



Failed third attempt 

If you fail any test or exam for a third time, you will not be able to complete the course. 

  • You can repurchase the course and start from the beginning.
    • Note: All progress will be restarted, including any tests you have passed from the previous course as your progress does not carry over.  



Technical issue with an OSHA course  

Initial troubleshooting 

Please follow instructions for when an Assigned training won't load to rule out initial troubleshooting issues.



Contact Customer Support 

If following those instructions did not resolve the issue or if a specific error message is presented, contact Customer Support. 


Please include details of any troubleshooting steps you have already tried, screenshots, a description, or copy of an error message, as well as any other relevant details.